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(Tip 1 of 7 )

Meet as many people as you can. Talk to every single person that is in your employ, starting with the direct reports as a group, and then everyone individually.

(Tip 2 of 7)

Be a good listener, a sponge, just soaking up whatever people have to say. Don’t judge or act for at least a few weeks (many people say 100 days).

(Tip 3 of 7)

Avoid talking about yourself too much, your previous job, and things that you have done in the past. Be humble.

(Tip 4 of 7)

Set up a weekly team meeting with your directly reporting team.

(Tip 5 of 7 )

 Set up excellent communication channels with all of your reports, maybe notices put up weekly, a blog, and a clear statement that anyone can email you any time (and always reply to this!).5. Set up excellent communication channels with all of your reports, maybe notices put up weekly, a blog, and a clear statement that anyone can email you any time (and always reply to this!).

(Tip 6 of 7 )

 Set up a system where the key numbers are reported to you every day or every week.

(Tip 7 of 7 )

Test the reliability of people by ‘drilling down’ – asking more questions in more detail, to see if they really do know what they are talking about.  For example “Can you show me an example of that?” or “How does that bit there work?” or “Where does that number there come from?”

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